Introduction
Winter in the UK brings more than just cold weather and cosy evenings – it also ushers in a rise in seasonal illnesses such as colds, flu, sore throats, chest infections and urinary tract infections (UTIs). These conditions, though common, can quickly fill up GP waiting lists and A&E departments.
That’s where the Pharmacy First service comes in. This NHS-backed initiative empowers local pharmacists to assess, advise, and treat a wide range of minor health conditions – often without the need for a GP appointment.
What Is the Pharmacy First Scheme?
The Pharmacy First service allows trained community pharmacists across England to treat specific minor health conditions directly, without requiring a GP consultation.
Under this service, pharmacists can:
- Assess your symptoms and provide clinical advice
- Recommend over-the-counter medicines or prescribe certain treatments
- Supply antibiotics for uncomplicated conditions, like UTIs or ear infections, when appropriate
- Advise you on when you might need to see a doctor or hospital
Why Choose Pharmacy First in Winter?
1. Faster Access to Treatment
Winter illnesses often strike suddenly whether it’s a sore throat, flu-like symptoms, or a urinary tract infection. Instead of waiting days for a GP appointment, you can visit your local Hollowood Chemist.
2. Relieves Pressure on the NHS
Every winter, NHS services experience a surge in demand. GP practices and A&E departments often see record numbers of patients with minor conditions that could be managed in a pharmacy.
3. Professional, Personalised Advice
Pharmacists are highly trained healthcare professionals who can diagnose and manage many common ailments. They can help you with:
- Cold and flu symptoms
- Sinus infections and sore throats
- Earache or skin infections
- Uncomplicated urinary tract infections (UTIs)
- Allergies and minor stomach issues
At Hollowood Chemists, pharmacists take the time to listen to your symptoms and guide you to the most effective solution, saving you both time and discomfort.
4. Convenience Without Compromise
Most pharmacies are open longer hours than GP surgeries, with no need for appointments. You can simply walk in, speak to a professional, and walk out with the right treatment in hand.
5. Treatment for Uncomplicated UTIs and Other Conditions
The Pharmacy First Uncomplicated UTI service is one of the most valuable offerings this winter, especially for women aged 16–64 years who are not pregnant.
6. Cost-Effective and Accessible Healthcare
For many, seeing a pharmacist first is cheaper and more accessible than booking a GP appointment. Most consultations are free under the NHS, and pharmacists can recommend effective over-the-counter options that fit your budget.
7. A Trusted First Point of Contact
Pharmacists are an essential part of the UK’s healthcare system. They can:
- Recognise red-flag symptoms
- Refer you to a GP or emergency care when necessary
- Provide continuous support for medication use and chronic conditions
At Hollowood Chemists, our pharmacists are part of your local community offering reliable, confidential, and compassionate care whenever you need it most.
Conditions Commonly Treated Under Pharmacy First
The service covers a range of common conditions, including:
- Earache (children and adults)
- Sore throat
- Sinusitis
- Impetigo (skin infection)
- Infected insect bites
- Shingles
- Uncomplicated urinary tract infections (UTIs)
How to Use Pharmacy First This Winter
- Find your nearest pharmacy – such as your local Hollowood Chemist.
- Describe your symptoms – the pharmacist will assess your condition confidentially.
- Receive treatment or advice – you may be given over-the-counter medication or, if eligible, antibiotics for specific conditions.
- Follow your pharmacist’s guidance – and always seek medical help if symptoms worsen or persist.
Conclusion
As winter sets in, minor illnesses like colds, sore throats, and urinary tract infections become increasingly common across the UK. Instead of waiting days for a GP appointment, the Pharmacy First scheme gives you faster, easier, and more accessible healthcare right in your community.
Choosing Pharmacy First at Hollowood Chemists means you can receive expert clinical advice, effective treatment, and trusted care – all without the long queues or delays. It not only benefits you by ensuring quick relief but also helps ease pressure on the wider NHS during the busy winter season.




